Privacy policy

This Privacy Policy describes how Stars Corp collects, uses, discloses, and protects personal information when you visit starscorp.org, make a purchase, participate in one of our programmes, communicate with us, or otherwise use our services.

Stars Corp is a brand operated by Empire Platforms LLP ("Stars Corp", "Empire Platforms", "we", "us", or "our").

1. Information We Collect

Depending on how you interact with Stars Corp, we may collect information including:

Information You Provide

  • name;

  • email address;

  • telephone number where provided;

  • billing information;

  • billing address;

  • account information;

  • programme or product selections;

  • messages and support requests;

  • survey or feedback responses;

  • assignments or materials submitted through a programme; and

  • other information you voluntarily provide.

Transaction Information

When you make a purchase, we may receive information concerning:

  • products or services purchased;

  • order number;

  • transaction amount;

  • payment status;

  • payment method type;

  • billing country;

  • refunds or cancellations; and

  • limited payment-related information provided by our payment processors.

We generally do not directly store complete payment-card numbers when payments are processed by third-party payment providers.

Information Collected Automatically

When you use our website or digital services, certain information may be collected automatically, such as:

  • IP address;

  • browser and device information;

  • operating system;

  • pages viewed;

  • referring pages;

  • approximate location derived from IP address;

  • cookie or similar technology identifiers;

  • website interactions; and

  • timestamps and diagnostic information.

2. How We Use Information

We may use personal information to:

  • process and administer orders;

  • provide access to purchased products and programmes;

  • operate customer accounts;

  • communicate confirmations and service information;

  • provide customer support;

  • respond to questions and requests;

  • administer programmes and learning experiences;

  • prevent fraud and protect our services;

  • maintain website and service security;

  • analyse and improve our website, products, and customer experience;

  • maintain business and transaction records;

  • comply with legal obligations;

  • manage refunds and billing matters;

  • send marketing communications where permitted; and

  • personalise relevant aspects of our services.

3. Payments

Payments may be processed by independent payment providers, acquiring banks, card networks, digital wallets, or other payment infrastructure providers.

These providers may process personal and transaction information under their own privacy policies and applicable legal obligations.

4. Shopify

Our online store and checkout may use Shopify services.

Shopify may process information in connection with hosting, checkout, commerce functionality, fraud prevention, analytics, and related services.

Shopify's handling of personal information is governed by its applicable privacy documentation.

5. Service Providers

We may share information with service providers where reasonably necessary to operate Stars Corp, including providers supporting:

  • website hosting;

  • cloud infrastructure;

  • payment processing;

  • email and communications;

  • customer support;

  • analytics;

  • security and fraud prevention;

  • programme delivery;

  • authentication;

  • data storage; and

  • professional services.

These disclosures are limited to legitimate business purposes and subject to applicable requirements.

6. Legal and Safety Disclosures

We may disclose information where reasonably necessary to:

  • comply with applicable law or legal process;

  • respond to valid requests from courts, regulators, or authorities;

  • protect our legal rights;

  • investigate fraud or misuse;

  • enforce our agreements; or

  • protect the safety and security of our users, services, or systems.

7. Business Transactions

If Empire Platforms or Stars Corp undergoes a merger, restructuring, financing, acquisition, transfer, or sale of some or all of its relevant business or assets, information associated with the affected business may be transferred as part of that transaction, subject to applicable law.

8. Cookies and Similar Technologies

We and service providers may use cookies and similar technologies to:

  • operate essential website functions;

  • remember preferences;

  • maintain sessions;

  • understand website usage;

  • measure performance;

  • protect against fraud; and

  • support advertising or marketing where permitted.

Your browser may allow you to block or delete certain cookies. Some functionality may not operate correctly if essential cookies are disabled.

9. Marketing

Where permitted, we may use contact information to tell you about Stars Corp products, programmes, updates, or offers.

You can unsubscribe from promotional emails using the unsubscribe option included in the relevant message.

Transactional or service communications relating to an existing purchase or account may still be sent where necessary.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business and transaction records, resolving disputes, preventing fraud, and satisfying legal, accounting, or regulatory obligations.

Retention periods may therefore differ depending on the type of information.

11. Data Security

We use reasonable administrative, technical, and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

No online system can guarantee absolute security, but we continually work to maintain safeguards appropriate to our services.

12. International Processing

Stars Corp serves customers who may be located in different countries.

As a result, personal information may be processed in countries other than the country in which you reside, including where our technology or service providers operate.

Where required, we take appropriate steps concerning international processing and transfers of personal information.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, which may include rights to:

  • request access to certain personal information;

  • request correction of inaccurate information;

  • request deletion or erasure where applicable;

  • withdraw consent where processing is based on consent;

  • object to or restrict certain processing where applicable;

  • request information concerning how your personal data is processed;

  • nominate another person to exercise applicable rights where permitted; and

  • raise a grievance or complaint.

These rights are subject to applicable legal limitations and exceptions.

To submit a privacy request, contact support@starscorp.org.

We may take reasonable steps to verify your identity before completing a request.

14. Children

Stars Corp services are not intentionally directed to children below the minimum age at which they can independently consent to the relevant processing under applicable law.

Where parental or guardian involvement is legally required, the appropriate authorisation should be obtained before using our services.

15. Third-Party Links

Our website may contain links to websites or services operated by other organisations.

We are not responsible for the privacy practices of third-party websites, and you should review their privacy policies separately.

16. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, or applicable requirements.

The current version will be published on this page with the updated date.

17. Contact and Privacy Requests

For questions about this Privacy Policy or requests concerning your personal information:

Stars Corp by Empire Platforms
Operated by Empire Platforms LLP

Email: support@starscorp.org
Website: starscorp.org

Registered office:
C-20, G Block
Bandra-Kurla Complex, Bandra East
Mumbai, Maharashtra 400051
India